1. Who We Are
Gillman’s Electrical Ltd. T/A Gillman’s Commercial
Email: dataprivacy@gillmans.co.uk
Telephone: 01452 528 776
We are the data controller responsible for your personal data.
2. What This Policy Covers
This policy explains what personal data we collect, how we use it, who we share it with, and your rights.
3. What Personal Data We Collect
– Name
– Email address
– Phone number
– Company name
– Enquiry details
– IP address and usage data
4. How We Use Your Data
– Respond to enquiries
– Provide quotes and services
– Arrange sales, rentals or leasing
– Marketing communications
– Improve website performance
5. Marketing Communications
You can opt out at any time by contacting us or using unsubscribe links.
6. Sharing Your Data
We may share data with service providers, finance partners, and legal authorities where required.
7. International Transfers
We do not store any data outside of the UK, however some of our partners such as Google, finance houses or manufacturers may do so, we have no control over any data they store and you should refer to their sites for further details.
8. Data Retention
– Enquiries: up to 24 months
– Customers: up to 7 years
9. Cookies
We use cookies for functionality and analytics. Users can manage preferences within the cookie controls.
10. Your Rights
You have rights including access, correction, erasure, restriction, portability, objection, and withdrawal of consent. Please contact us at dataprivacy@gillmans.co.uk if you require any help or support or if you have any questions regarding this policy.
11. Complaints
You should contact us first at dataprivacy@gillmans.co.uk, we will acknowledge your complaint within 48 working hours, you will be provided with our complaints proceduresand we will provide a full outcome of any investigation.
If you still disagree with our outcome, you are free to complaint to the ICO: https://www.ico.org.uk
12. Data Security
We implement appropriate security measures throughout the site to protect your data.
13. Website Monitoring
We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors use our website and to improve our services.
We collect the following data by using this service:
This data does not directly identify you as an individual
How we use this data:
We use this information to:
We rely on your consent to use non-essential analytics cookies, in accordance with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
You will be asked to accept or reject analytics cookies when you first visit our website
Where possible, we enable IP anonymisation so that your full IP address is not stored or processed in a way that directly identifies you.
The data collected may be processed by Google on our behalf.
Google may store and process this data on servers outside the UK.
Where this occurs, appropriate safeguards are used, such as:
Google Analytics data is retained for a limited period (typically up to 14 months), after which it is automatically deleted.
You can control or disable analytics tracking by:
14. Changes to This Policy
We may update this policy periodically.